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HELP PAGE
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How to use Water Flosser?
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Should I store Water Flosser on the charging base all the time?Dear Customer, We do not recomend to store your Water Flosser on the charging base all the time, unless the base is not pluged into the outlet. Otherwise, overcharging may shorten the life of the Li-on battery.
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How to activate extended Product Warranty?To activate 12 month extended Product Warranty go to www.therealaim.com/activate You might need following infromation: - Name of the customer - Date of purchase - Order id (if available) Contact us for any questions or concerns.
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I accidently broke the water tank cap/water tank. What should I do?The water tank cap was designed as a replaceable part and it can be changed whenever it wears off or brokes. Please Use the "CHAT WITH US" form to get the best advice for your specific case.
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How to take care of the Water Flosser?First of all, try to keep water tank cap opened after each use to ventilate and dry. Once in a month rinse with diluted vinegar and water, wipe with a dump cloth. Take off the nozzle and wipe the holder. Important info: - do not expose to direct sun light - do not run on empty tank more than 1 min - do not clean with any kind of abrasive liquids
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